Thanks Joel. I did do everything and I don't feel it's right to leave writers bewildered, not knowing what's going on. This all happened over a full stop, so it was very frustrating. Because I didn't know what was happening, I ended up cancelling submission in order to resubmit. At the same time, it was also published but wasn't done correctly. The draft still showed on my end and when I deleted it, the story got deleted. I spent hours on it and had to do it all over again - over a full stop and lack of clear communication. Then the next time I submitted another story, it wasn't published and there was no communication and when I tried to communicate I was ignored. No-one can convince me this is good! I don't want to accuse anyone and I changed some wording in THIS story you're replying to, to emphasise it was my experience rather than accuse anyone. I've elaborated more also to make it clear exactly what happened. I will not submit any further stories to that publication.