This is a really deep story and great connections you make between broken things, stuff we buy online and everything you mention. The things we think we own, we don't really. They break at some point. The only things we own are ourselves, our thoughts, feelings, etc. I too fear that online friendships don't really exist. In a flash they are gone. It just takes someone to disagree and not respect a view point and hey presto you are blocked forever. Sadly, we grow accustomed to this, as online friendships are a challenge, given we don't meet the person in person. Some can be very manipulative also and deliberately seek to undermine someone online. So much is broken in our lives.